Quality Quality is a positive experience. For architects and landscape archi- tects, looking to enhance the physical environment, and for installers working with our lights. For customers too, who receive service and advice along with their light. And not least for users, who experience our lights perhaps once, perhaps daily – whizzing below on their bike along the path or regarding it from afar as an integral part of the landscape. Today, the concept of quality embraces the entire production pro- cess. Quality means doing things the right way at every stage. For us, the fact that our lights are produced close by, reducing the need for transport, and allowing us to easily discuss things with our part- ners, for example, adds to the quality aspect. We design our lights to be easy to install and maintain, since working with the light is part of the quality aspect. We view the fact that we are a socially respon- sible company, helping vulnerable people to gain access to the labour market, as part of the quality aspect too. This places demands on the design aspect in a broad context. Lampas’ founder Kjell Berentzen said: “Design is quality, and quality is design. You need to have a basic honesty when it comes to the quality of your product. If someone can reasonably question what you say about your product, then it doesn’t have a lasting quality” Lighting designs that last. 277
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